Shipping Policy
Last updated: September 10, 2026
This Shipping Policy explains how Bluds LLC (“Bluds”, “we”, “us”) processes and delivers orders placed on bluds.shop. By placing an order you agree to the terms set out below.
Where we ship
We currently ship to destinations within the United States only. We do not ship internationally at this time.
We do not ship to APO, FPO or DPO military addresses. Please use a standard residential or commercial United States address at checkout.
If you place an order with a delivery address we cannot ship to, we will contact you and cancel the order with a full refund.
Shipping cost
Shipping is free on every order. There is no minimum spend, and no shipping charge is added at checkout.
Prices shown on the site exclude sales tax. Where we are required to collect it, it is calculated at checkout from your delivery address and shown to you before you confirm the order.
Order processing time
Orders are processed within 1 to 2 business days. Business days are Monday through Friday and exclude weekends and United States federal holidays.
Orders placed after the end of the business day, at a weekend, or on a holiday begin processing on the next business day. During periods of unusually high demand, or immediately after a promotion, processing may take slightly longer. If we expect a material delay on your order, we will email you.
Delivery time
An estimated delivery window is shown for your order before you complete checkout. Please treat that estimate as the applicable one for your order, since it reflects the item and the destination.
Total delivery time is the processing time plus the carrier’s transit time. Delivery estimates are estimates, not guarantees. Once a parcel is handed to the carrier, its progress is in the carrier’s hands, and weather, carrier backlogs, and local disruptions can all extend transit.
Orders containing several items
Items in the same order may be dispatched separately and may arrive on different days, at no extra cost to you. If you receive part of an order and the rest has not arrived within a reasonable period, contact us and we will trace the remaining items.
Tracking
When your order ships we send a confirmation email containing tracking information. Tracking can take up to 48 hours to show its first scan after the label is created, which is normal and does not mean the parcel is lost.
Delivery addresses
Please check your shipping address carefully before completing your order. We are not able to change an address once an order has shipped.
If a parcel is returned to us as undeliverable because of an incorrect or incomplete address supplied at checkout, or because delivery was repeatedly refused or not collected, we will contact you. You may choose a refund for the item, or a re-shipment. We reserve the right to recover the cost of re-shipping in these circumstances.
Lost, delayed or damaged parcels
If tracking shows a parcel as delivered but you have not received it, please check with members of your household and neighbours, and look in any safe place used by the carrier. If it still cannot be found, contact us within 7 days of the delivery scan and we will open an investigation with the carrier.
If an item arrives damaged, please keep the packaging and contact us with photographs as soon as possible. Damaged and defective items are covered by our Return and Refund Policy.
Sales tax
Where we are required to collect United States state or local sales tax, it is calculated and shown at checkout before you confirm your order.
Contact us
For any question about shipping or the status of an order, email support@bluds.shop and include your order number.
Bluds LLC
1209 Mountain Road Pl NE, Ste R
Albuquerque, NM 87110
United States